S TIER
Help
A question or an issue? Answers to the most common ones, and how to reach us.
Last updated: November 8, 2026
Contact us
We answer every message.
contact@golemx.frMy quests aren't being completed
Check that S TIER can access your data: Settings, Health, Data Access & Devices, S TIER; and Settings, Screen Time. Keep your iPhone on you: it can only count what it sees. Manual entries in Health never count.
My screen time differs from Settings
Quests count the time spent in your apps. The Home Screen and Lock Screen aren't included, so S TIER's number is a bit lower than the one in Settings.
Restore my subscription
In the app: Profile, Subscription, Restore. Use the same Apple Account you purchased with.
Cancel my subscription
iPhone Settings, tap your name, Subscriptions, S TIER. You keep access until the end of the paid period.
Change my username
In the app: Profile, tap your name.
Report a username
Tap the player on the Leaderboard, then Report this username. On the third report, it gets hidden.
Delete my account
In the app: Profile, Privacy, Delete my account. Your username, Leaderboard place, titles and progress are erased immediately. Your subscription is cancelled separately, in your iPhone settings.
The Founder token
The first 100 subscribers get a numbered token that will never be given out again. It's tied to your purchase: restore your subscription to get it back.